Privacy Policy

At Trapps Closet, we value your privacy. This policy outlines how we collect, use, and protect your personal information.

Information Collection: We collect personal information when you create an account, place an order, or subscribe to our newsletter. This includes your name, email address, shipping address, and payment details.

Use of Information: We use your information to process orders, communicate with you, and improve our services. We may also send promotional emails, but you can opt out at any time.

Data Protection: We implement security measures to protect your personal information.We are commited to doing everything an our power to maintain security However, no method of transmission over the internet is 100% secure.

Return and Refund Policy

At Trapps Closet, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we offer the following return policy:

Returns: You may return items within 10 days of delivery. To be eligible for a return, items must be unworn, unused, and in their original packaging.

Refunds: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7-10 business days.

Exchanges: We currently do not offer exchanges.

Shipping Policy

We strive to ensure timely delivery of your orders. Here’s what you need to know:

Shipping Methods: We offer standard and expedited shipping options. Delivery times may vary based on your location.

Shipping Costs: Shipping costs are calculated at checkout based on your selected shipping method and destination.

Tracking: Once your order has shipped, you will receive a tracking number via email.

International Shipping: We currently ship to select international locations. Please note that customs duties and taxes may apply.

Shipping Liability: Trapps Closet does not assume any liabilty after items are in trasit; We can provide all drop off reciepts and any confirmation accosiated with the package at the customers request. We strongly encourge you to insure all packages when buying things online from every retailer; not just us.

Terms and Conditions

By using our website and placing an order, you agree to the following terms:

Product Availability: All products are subject to availability. We reserve the right to limit quantities and discontinue items.

Pricing: Prices are subject to change without notice. We strive for accuracy but may occasionally have pricing errors.

Intellectual Property: All content on our website, including logos, images, and text, is the property of Trapps Closet and may not be used without permission.

Limitation of Liability: Trapps Closet is not liable for any indirect, incidental, or consequential damages arising from your use of our products or website. 

Customer Service Policy

We are committed to providing excellent customer service. If you have any questions or concerns, please contact us at Trappscloset@gmail.com or through our contact form.

Compliance Policy

Trapps Closet complies with all applicable laws and regulations related to e-commerce and consumer protection. We are dedicated to ethical business practices and transparency with our customers.

Authenticity Guarantee

At Trapps Closet, we stand firmly behind the authenticity of our products. All items sold are 100% authentic, sourced directly from reputable brands. Your trust is paramount, and we are committed to ensuring that you receive only genuine products.

If you have any concerns regarding the authenticity of your purchase, please reach out to us within 24 hours of receiving your tracking notification indicating that your order has been delivered. After this 24-hour period, the sale is considered final, as items may be swapped and resold.